Work I have done to become who I am today.

My journey in software development has been marked by diverse roles and a drive for innovation. From early web app development to launching a leading healthcare platform, I've collaborated with talented teams across cities like Toronto and Victoria. Each role brought its unique challenges, but all underscored my pursuit of excellence. Dive into the milestones that shaped my career below:

Founder

Aug 2023 - Present

Victoria, BC

  • Dr.Doc AI

    • Created healthcare documentation platform using LangChain, vector databases, and Python, improving SOAP note efficiency by 50 percent outperforming industry competitors like Nuance Dragon.
    • Developed transcription and documentation feature for healthcare appointment notes using LLM and vector databases, achieving SOAP-style output in 3 seconds.
    • Led product testing for PMF, on-boarding 100+ beta customers and incorporating active feedback.

Software Engineering Manager

July 2020 - Present

Toronto, ON

  • ATG Pharma Inc

    • Streamlined entire product delivery cycle by building comprehensive software platform utilizing React, Javascript, Python and Django.
    • Overcame integration challenges, resulting in 300 percent increase in efficiency from lead acquisition to post-sales processes by automating estimate generation (3 weeks down to 4 days lead time).
    • Led cross-functional team to develop web application for sales and manufacturing equipment monitoring, resulting in streamlined purchasing process and improved operational efficiency.
    • Collaborated with electrical engineering, applications engineering, marketing, and accounting to develop customer-centric software solutions, resulting in 250 percent increase in customer acquisition and profitability.
    • Boosted revenue from 4MM to 10MM annually by streamlining sales processes through staff portal integration with PipeDrive.
    • Enhanced production scheduling and customer engagement by linking platform with MRP software for real-time updates
    • Facilitated seamless customer experience via client portal using React front-end and Django back-end for 400+ customers resulting in 30 percent decrease in customer service inquiries.

Founding Engineer

July 2022 - July 2023

Victoria, BC

  • Jackrabbit Ops

    • Developed AI-powered lead response and meeting scheduling system, achieving operations at 10 percent of traditional cost of SDR.
    • Initiated development of AI process documentation tool simplifying company-wide processes
    • Pivoted software focus towards specialized solution targeting sales process and lead qualification.
    • Conceptualized and developed AI system automating lead qualification, reducing operational costs by 90 percent.
    • Implemented LLM agents understanding customer profiles and streamlining lead transition from inbound to qualified stage.
    • Designed comprehensive email system maintaining lead engagement.
    • Implemented AI responses mimicking human interaction, boosting trust and lead qualification rates.
    • Developed high-performance web application using React (Next.js) for front-end and Python (Django) for back-end, resulting in 50 percent increase in user engagement.

Mentor

Sept 2020 - Jan 2022

Toronto, ON

  • Lighthouse Labs

    • Mentored 20+ future software developers in problem-solving, debugging, and architecture.
    • Enhanced their understanding of CS fundamentals like data structures and algorithms, leading to 30 percent increase in their program completion rate.
    • Established enduring mentorship relationships with boot-camp students, providing tailored lessons based on individual needs.
    • On-boarded new mentors through shadow sessions, demonstrating effective problem-solving strategies.
    • Implemented one-on-one sessions resulting in significant improvement in student performance.

Software Engineer

July 2019 - July 2020

Toronto, ON

  • ATG Pharma Inc

    • Led conversion of large-scale WordPress site to React application, overcoming design compatibility issues, resulting in 400 percent rendering speed increase and 5x boost in daily sales leads.
    • Reduced sales-cycle time by 60 percent through development of 'RoboBuilder', a website wizard to configure and get quotes on manufacturing equipment.
    • Transitioned company to Industry 4.0 standards with serverless functions on AWS for business logic, modernizing technology infrastructure.
    • Led co-op students in agile software development, resulting in successful delivery of 5 key projects using React.js and Express.js.

Genius Admin

Oct 2018 - June 2019

Toronto, ON

  • Apple Inc

    • Managed team of repair technicians, maintaining 98 percent on-time completion rate for high-standard repairs on Apple devices including iPhones, iPads, and MacBooks.
    • Diagnosed product issues swiftly during customer consultations, effectively communicated complex technical solutions, improving customer satisfaction by 20 percent.
    • Administered all repair-related activities, reported daily quality updates, identified repair failures and proposed solutions resulting in 20 percent increase in operational efficiency using internal task management tool.

Software Developer

Sept 2015 - June 2017

Toronto, ON

  • Lean N Go

    • Developed web application using Dreamweaver for university start-up facilitating student registration for meal plan services.
    • Implemented user database capturing payment and meal subscription details. \item Integrated PayPal for secure transaction processing.
    • Integrated PayPal for secure transaction processing.
    • Established customer support page featuring Facebook-linked chat.
    • Designed user interface for mobile app startup using Sketch, improving user experience and increasing user engagement by 20 percent.